PalSync

Reimagining a finance-syncing experience — from an idea to the last Shopify illustration, we gave PalSync the foundation of what a good product should be and a clean, confident visual identity users could trust instantly.

What we worked on

Built for Shopify Designs
App Illustrations

App Store Images
Branding

Logo Design

Timeline

1 Month

Challenge

PalSync is a financial synchronization tool that allows merchants to integrate payment flows seamlessly into their Shopify stores. The tool was the address the payment synchronization in the shopify space which was a difficult challenge but what we did was:

  • A functionality and simple product experience

  • A unique visual identity that distinguished it from competitors

  • Shopify-native UI styling

  • On-brand illustrations for both the app and store listing

  • A clear logo that communicated credibility and finance-first reliability

The team needed a full visual refresh that could scale across the app, app store listing, and brand assets — all under tight time constraints.

Phase 1: Understanding the problem


Competitor Analysis: Studied competitor Shopify apps enable such a service

Audit: Identified gaps and opportunities in the designs

Visual direction: Created moodboards and style directions for visual alignment


Phase 2: Creating a IA structure and user flows

Documentation: Documented the products and user flows to identify gaps and find opportunities of improvement in the product.


Phase 3: Low-fi


Design: Designed all the flows in Polaris, different use cases and error states. Ensured all visuals had a light, clean and clear visual language that resonates with Shopify merchants in recognising functionality and leveraging the features for maximum effectiveness. Designed component-based design specs for faster dev handoff.


Support guidelines: Created support and documentation guidelines.